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Support

We're here to help. Try these steps first, then send us a note.

Troubleshooting checklist

  1. 1Restart your device.
  2. 2Restart your modem and router.
  3. 3Confirm your internet connection is working.
  4. 4Close and reopen the application.
  5. 5Clear the application cache when supported.
  6. 6Take a picture of any error message.
  7. 7Contact support if the issue continues.